Privacy Policy

1. Introduction

Global Auto Salvage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.globalautosalvage.co.uk or use our services.

2. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Vehicle registration number (VRM)
• Vehicle details (make, model, year, mileage, condition)
• Photographs of your vehicle
• DVLA and vehicle ownership documentation

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• To provide vehicle valuation and purchase services
• To process vehicle collections and payments
• To complete DVLA notifications and provide Certificates of Destruction
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Contract Performance: Processing necessary to fulfill our service agreement with you
• Legal Obligation: Compliance with DVLA requirements and other legal obligations
• Legitimate Interest: Improving our services and preventing fraud
• Consent: For marketing communications and non-essential cookies

5. Information Sharing and Disclosure

We may share your information with:

• DVLA: For vehicle registration and Certificate of Destruction purposes
• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email services)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences using our Cookie Settings.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used for advertising and remarketing

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal and regulatory requirements (typically 7 years for business records)
• Resolve disputes and enforce our agreements

9. Your Rights Under GDPR

If you are in the European Economic Area (EEA) or UK, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., eBay). We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):